Please contact our customer helpline 03457 643 643 immediately if
- you are reporting an emergency, hazard or life threatening situation
- you are a registered critical care customer
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Thank you, we have logged a power cut report for this address
We have already received a power cut report from this address on at that your electricity was
If you have a new problem to report, please click Proceed below
✱ Please remember to treat all lines and cables as live and dangerous.
We are aware that there are power issues. We are doing our best to rectify them.
We are aware that customers are currently without electricity in this area. We estimate supply to be restored quite soon.
If you have a new/different problem to report, please click Proceed below
✱ Please remember to treat all lines and cables as live and dangerous.
If your supply is not restored within 3 hours please contact us again.
What happens next?
- You can get live updates about power cuts by visiting Power Check
- If we are not aware of a power cut in your area, we may get in touch to find out more information